--- title: Accessing the CloudHawk Billing Portal description: Manage your contact information, review subscriptions, manage your payments and view historical invoices using the CloudHawk Billing Portal --- [Skip to content](https://knowledge.brightorder.com/accessing-the-cloudhawk-billing-portal#main-content) English Show submenu for translations [More support](https://knowledge.brightorder.com/kb-tickets/new?hsLang=en) [Customer portal](https://help.brightorder.com/tickets?hsLang=en) [![BO Logo](https://knowledge.brightorder.com/hs-fs/hubfs/BO%20Logo.png?width=384&height=89&name=BO%20Logo.png)](https://knowledge.brightorder.com?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://knowledge.brightorder.com/kb-tickets/new) - [Customer portal](https://help.brightorder.com/tickets) - Go to www.brightorder.com Go to www.brightorder.com How can we help you? - There are no suggestions because the search field is empty. 1. [BrightOrder Knowledge Base](https://knowledge.brightorder.com/?hsLang=en) 2. [Tracking](https://knowledge.brightorder.com/tracking?hsLang=en) 3. [Account & User Management](https://knowledge.brightorder.com/tracking?hsLang=en#account-user-management) # Accessing the CloudHawk Billing Portal ## Manage your contact information, review subscriptions, manage your payments and view historical invoices using the CloudHawk Billing Portal Who is this article for?  Standalone Tracking customers. Note: Tracking integration within emdecs one is currently partial. Some portal features are only accessible through the standalone Tracking portal. Where noted, follow the standalone steps. To access the Billing Portal, you will need a user account with the **Admin** role. In the top-right corner of your CloudHawk Portal, hover your cursor over your name and select **Billing.** **![](https://3992454.fs1.hubspotusercontent-na1.net/hub/3992454/hubfs/image-png-Jul-12-2023-12-31-21-6891-AM.png?width=670&height=194&name=image-png-Jul-12-2023-12-31-21-6891-AM.png)** Click Access **CloudHawk Billing Portal** This link is found at the bottom of the Billing page, below your address and contract details. ![](https://3992454.fs1.hubspotusercontent-na1.net/hub/3992454/hubfs/image-png-Jul-12-2023-12-31-44-7493-AM.png?width=525&height=369&name=image-png-Jul-12-2023-12-31-44-7493-AM.png) ### CloudHawk Billing Portal In the CloudHawk Billing Portal, you will be able to manage your contact information, address and access as well as review subscriptions, manage your payments and view historical invoices. ![](https://3992454.fs1.hubspotusercontent-na1.net/hub/3992454/hubfs/image-png-Jul-12-2023-12-32-32-2047-AM.png?width=670&height=256&name=image-png-Jul-12-2023-12-32-32-2047-AM.png)   #### Adding a Method of Payment To securely add a credit card to your account, select **Payment Method** from the top menu, and then **Add Payment Method** on the right side. ![](https://3992454.fs1.hubspotusercontent-na1.net/hub/3992454/hubfs/image-png-Oct-10-2023-07-16-19-2565-PM.png?width=670&height=196&name=image-png-Oct-10-2023-07-16-19-2565-PM.png) Select **Credit Card** and complete all required information. ![](https://3992454.fs1.hubspotusercontent-na1.net/hub/3992454/hubfs/image-png-Oct-10-2023-07-17-51-4814-PM.png?width=670&height=441&name=image-png-Oct-10-2023-07-17-51-4814-PM.png) Make sure you scroll down and click **Save** when you're done. ![](https://3992454.fs1.hubspotusercontent-na1.net/hub/3992454/hubfs/image-png-Oct-10-2023-07-18-50-4659-PM.png?width=670&height=439&name=image-png-Oct-10-2023-07-18-50-4659-PM.png) - [EMDECS](https://knowledge.brightorder.com/emdecs?hsLang=en#main-content) - [Getting Started](https://knowledge.brightorder.com/emdecs?hsLang=en#getting-started) - [How-To Guides](https://knowledge.brightorder.com/emdecs?hsLang=en#how-to-guides) - [Troubleshooting](https://knowledge.brightorder.com/emdecs?hsLang=en#troubleshooting) - [Account & User Management](https://knowledge.brightorder.com/emdecs?hsLang=en#account-user-management) - [Integrations](https://knowledge.brightorder.com/emdecs?hsLang=en#integrations) - [Release Notes](https://knowledge.brightorder.com/emdecs?hsLang=en#release-notes) - [emdecs one](https://knowledge.brightorder.com/emdecs-one?hsLang=en#main-content) - [Maintenance](https://knowledge.brightorder.com/emdecs-one?hsLang=en#maintenance) - [emdecs one ELD](https://knowledge.brightorder.com/emdecs-one-eld?hsLang=en#main-content) - [Troubleshooting](https://knowledge.brightorder.com/emdecs-one-eld?hsLang=en#troubleshooting) - [How-To Guides](https://knowledge.brightorder.com/emdecs-one-eld?hsLang=en#how-to-guides) - [Getting Started](https://knowledge.brightorder.com/emdecs-one-eld?hsLang=en#getting-started) - [Account & User Management](https://knowledge.brightorder.com/emdecs-one-eld?hsLang=en#account-user-management) - [Tracking](https://knowledge.brightorder.com/tracking?hsLang=en#main-content) - [Getting Started](https://knowledge.brightorder.com/tracking?hsLang=en#getting-started) - [Troubleshooting](https://knowledge.brightorder.com/tracking?hsLang=en#troubleshooting) - [How-To Guides](https://knowledge.brightorder.com/tracking?hsLang=en#how-to-guides) - [Account & User Management](https://knowledge.brightorder.com/tracking?hsLang=en#account-user-management) - [Integrations](https://knowledge.brightorder.com/tracking?hsLang=en#integrations) - [ELD](https://knowledge.brightorder.com/eld?hsLang=en#main-content) - [Release Notes](https://knowledge.brightorder.com/eld?hsLang=en#release-notes) - [Legacy Device Troubleshooting](https://knowledge.brightorder.com/eld?hsLang=en#legacy-device-troubleshooting) - [How-To Guides (Legacy Devices)](https://knowledge.brightorder.com/eld?hsLang=en#how-to-guides-legacy-devices) - [Dashcam](https://knowledge.brightorder.com/dashcam?hsLang=en#main-content) - [How-To Guides](https://knowledge.brightorder.com/dashcam?hsLang=en#how-to-guides) - [General](https://knowledge.brightorder.com/general?hsLang=en#main-content) - [Contact Us](https://knowledge.brightorder.com/general?hsLang=en#contact-us) - [Getting started](https://knowledge.brightorder.com/getting-started?hsLang=en) [![No Margin White BO Logo](https://knowledge.brightorder.com/hs-fs/hubfs/No%20Margin%20White%20BO%20Logo.png?width=384&height=112&name=No%20Margin%20White%20BO%20Logo.png "No Margin White BO Logo")](https://knowledge.brightorder.com/?hsLang=en) www.brightorder.com   Help Center [mailto:email@email.com](mailto:email@email.com) Copyright © 2026, BrightOrder Inc.