BrightOrder Knowledge Base
Go to www.brightorder.com
Contact us
Go to Customer Portal
Sign in
EMDECS
EMDECS
Repair Orders
Service Board
Inventory
Integrated Accounting
Administration
Equipment Management
Cash Drawer
Counter Sales
EMDECS System Status and Updates
Administrative Items
DVSA
Customer Access Portal
History Screens
Reports
Rental / Leasing
Third Party Integrations
Driver Defect Portal
EMDECS Mobile App
System Updates and Release Notes
EMDECS
Telematics
ELD
Dash Cameras
Support
Internal Knowledge Base
Internal Documentation
General
Back to home
BrightOrder Knowledge Base
EMDECS
EMDECS
Repair Orders
Service Board
Inventory
Integrated Accounting
Administration
Equipment Management
Cash Drawer
Counter Sales
EMDECS System Status and Updates
Administrative Items
DVSA
Customer Access Portal
History Screens
Reports
Rental / Leasing
Third Party Integrations
Driver Defect Portal
EMDECS Mobile App
System Updates and Release Notes
EMDECS
Telematics
ELD
Dash Cameras
Support
Internal Knowledge Base
Internal Documentation
General
EMDECS
Fleet Truck Maintenance & Tracking Software
New Feature / Enhancement Suggestion
Using Vendor Barcodes (UPC Codes) to add Parts to ROs
Repair Orders
Tech RO: Technician Checklist
Complete Repairs Using the EMDECS App (Video)
Tech RO: Technician Walkthrough (Video)
Create a New Repair Order as a Service Manager (Video)
Create Repair Campaigns (Video)
Parent/Child Repair Orders (Video)
Sublet Repair Orders and Sublet Parts (Video)
Create a Non-Repair Bill (Video)
Overview of the Complete RO Screen (Video)
Tech RO - Complete PM Inspection Forms
How to Fix "Employee is Inactive" Error When Adding Parts to a Repair Order
How to Void an RO
How to Void a Sublet
Tech RO: Technician Walkthrough
Sublets in EMDECS
Updating the Customer PO on a Repair Order Invoice
Backdating Readings
Creating and using Surcharges
Split RO: Moving and Copying Labor to New or Existing Repair Orders
See more
Service Board
Service Board Overview (Video)
Add an Estimate to a Unit
Add Required Work to a Unit
Checking-In or Scheduling a vehicle to the Service Board
Inventory
Partial Receivings in EMDECS
Create, Receive, and Invoice a Parts PO (Video)
Inventory Units of Measure (UOM)
Part Purchase Orders: Spot Order, Receive Parts, and Invoicing
Create a New Part (Video)
Physical Count (Inventory Count)
Part Master Overview (Video)
Part Master Overview in EMDECS (Video)
Configure Part Markup and Pricing (Video)
How to do an inventory adjustment?
Part Costing Methods
Part Promotional Pricing
Change Costing Methods in Bulk
Hand-Held Barcode Scanner Support
Monitor and Update Standard Costs
Change Retail Price Based on
Physical Count
Receive Parts
Suggested Orders
Order Parts
Part Master Imports
Part Master Settings
Part Pricing
Create a New Part
How to Transfer Parts to Another Warehouse
How to Receive Parts without a Purchase Order
Warehouse Manager
Tire Module
Core Parts
Partial Receivings
How to assign Barcodes to Parts
Auto-Replenishment
Part Serialization & Using Serialized Parts on Purchase Orders or Counter Sales
Inventory Audit
Create Counter Sales (Video)
Change Retail Prices in Bulk
Assign Markup Groups to Parts
Upload / Update Parts by Importing from a File
Assign Parts Contract to Customers
Price Overrides and Setting a Specific Part Price
Part Locations: How to Add/Edit or Remove within EMDECS
Core Credits: Processing Claims towards Vendors in EMDECS
How to Supersede Parts
Auto Replenish Feature
Label Printer - QZ Tray
Inventory Adjustment
Linking Parts to RO
See more
Integrated Accounting
How to use GL Account History
Add a New Accounting Period for a New Year
Setup Financial Statements (Video)
Bank Reconciliation (Video)
Year End: Add Year End Journal Entries and Close a Year (Video)
How to Delete a Repair Order Invoice when the Transaction has been Journalized
Month End: Add Manual Journal Entries and Close Periods (Video)
Generate and Export System Journals (Video)
AR Manager: Manage Accounts Receivable and Receive Customer Payments (Video)
AP Manager: Manage Accounts Payable and Vendor Payments (Video)
McLeod - EMDECS Configuration Tool
Financial Manager -> Month End Function
How to Set Interest Rates
See more
Administration
Adding a Parts Contract
Location Field
Customer Alerts
How to Setup RO and Counter Sale Invoice Emails
How to Add a Company Logo
How to create a Vendor
How to create a Customer
Data Imports: Parts, Units, Customers, and Vendors (Video)
VMRS Icon Manager: Create and Edit VMRS Repair Codes (Video)
Service Manager: Create SRT Guides (Video)
Managing Roles, Users, and Employees
Password Reset
Technician Proficiency Administration and Reporting
Add New Repair Location
Set up Default Labour Contract
Unit Status: How to set Unavailable statuses in EMDECS
Adding EMDECS to your Bookmarks
User Defaults
Administration- How to Create Users
Creating Multiple Invoice Copies
Corporate Default Screen in EMDECS
Text Message Notifications
User Manager: Creating New Users
See more
Equipment Management
Preventative Maintenance Schedules in the Unit Master
Unit Specifications
Managing Unit Readings
How To Import Equipment Units
How to Import Unit Readings
Editing Unit Information
How to Add New Unit Makes and Models
How to Transfer a Unit
How to Reset A Unit's Reading Meter
PM Inspection Manager
Dispatch Manager
PM Service Due
Driver Defect Portal: Driver User Tutorial (Video)
Create a New Unit (Video)
PM Inspection Forms (Video)
PM Schedule Setup (Video)
Warranty Manager Setup and Processing Warranty Claims (Video)
Equipment Sale Alternatives in KONA
See more
Cash Drawer
Cashier Manager Guide (Video)
Cashier User Guide (Video)
Counter Sales
Counter Sale Manager
Counter Sale Returns
How to Create a Counter Sale in EMDECS
Counter Sales and Back Orders
EMDECS System Status and Updates
How to Perform a Ping Test
Administrative Items
Standard Codes - Labor, Part, & Shop Supply Contracts
How to Fix Tech RO Login Errors
How to create SRTs
How to add Repair Locations and Warehouses
How to edit Tech Time Stamps
Circle Check Manager: How to Create and Perform Circle Checks in EMDECS
Override by Equipment Shift - setting specific rates by shift
See more
DVSA
DVSA - Earned Recognition
Customer Access Portal
Customer Access Portal - Customer Side
Customer Access Portal- Shop Side
Customer Access Portal - Shop Side (Booking Requests and Estimate Disputes)
History Screens
Purchase History: Screen Explained
Repair Estimate : History Screen Explained
Part Usage History: Explained
Labour : History Screen Explained
Repair Order History: Explained
See more
Reports
How to Schedule a Report
Reports: Shop Management-> Unit Reading
Rental / Leasing
Rental Manager
Third Party Integrations
EMDECS McLeod Integration
EMDECS Integration List
Driver Defect Portal
Driver Defect Manager
