We'd love to hear from you. You can contact BrightOrder using the methods outlined below.
By Phone
Our EMDECS application support team is available by phone, Monday to Friday, from 5 am to 8 pm Eastern Time. Outages can be reported 24/7 to our network operations team.
North America Toll-Free: 1-877-848-8817
United Kingdom: +44 20 3885 3248
United Kingdom: +44 20 4525 4013
Corporate Headquarters
To reach an employee's direct extension or another department at BrightOrder, please dial any of our corporate numbers below:
Local: 905-501-0911
North America Toll-Free: 1-888-205-8817
Sales and Marketing
North America Toll-Free: 1-888-338-1565
UK: +44 20 3885 3261
By Email
Any email sent to help@brightorder.com will automatically open a support request with the EMDECS Customer Experience team.
Sales and Marketing
Former DOTRHX Clients
North America Toll-Free: 1-800-888-1649
By Ticket
By Mail
BrightOrder
2000 Argentia Rd
Suite 400, Plaza 3
Mississauga, ON
L5N 2B8
Canada