---
title: Cashier User Guide (Video)
description: This article and video provide a walkthrough of how a cashiers can use the EMDECS Cash Drawer module to receive customer payments.
---

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# Cashier User Guide (Video)

## This article and video provide a walkthrough of how a cashiers can use the EMDECS Cash Drawer module to receive customer payments.

### Video Walkthrough

<iframe height="387" src="https://screencast-o-matic.com/embed?sc=cY1ZFw5V3i&amp;v=6&amp;ff=1&amp;title=0&amp;controls=1" style="margin: 10px auto; display: block; clear: both;" width="688" allowfullscreen></iframe>

### Cashier Step-by-Step Walkthrough

Start the Shift / Day

1. Cashiers can sign in to EMDECS by loading [https://www.emdecs.com/kona/](https://www.emdecs.com/kona/) and sign in with their BrightOrder supplied username and password.

![](https://desk.zoho.com/DocsDisplay?zgId=684055060&mode=inline&blockId=8no4s90947113989149ff943a9fbd326b5122)

 

2.  Click on the  **Cashier Shift**  option in the top menu.

 

![](https://desk.zoho.com/DocsDisplay?zgId=684055060&mode=inline&blockId=8no4s25887f4463654ade8b625cf0f26ed888)

 

3.  Click  **Start Shift**  .

 

![](https://desk.zoho.com/DocsDisplay?zgId=684055060&mode=inline&blockId=8no4sfb0d952f013b49d9970471496a77392d)

 

4.  From the drop-down lists, select the appropriate cash drawer, shift, then enter the starting amount (i.e. cash drawer float) and then click  **Start**  .

 

![](https://desk.zoho.com/DocsDisplay?zgId=684055060&mode=inline&blockId=8no4s531749f127444cfe9743aa2224d99412)

 

5.  If the retail day has not yet begun, a window will pop-up with a warning.  Click  **Yes**  to start the retail day.

 

![](https://desk.zoho.com/DocsDisplay?zgId=684055060&mode=inline&blockId=8no4s70f2dd1b263c47c3a9b4d936002be515)

 

Alternatively, a cashier manager can start the retail day by opening  **Financials**  -\>  **POS Manager**  and clicking on the  **Start Day**  button. If the day has already been started, cashiers can start their shift without being prompted to start the retail day.

![](https://desk.zoho.com/DocsDisplay?zgId=684055060&mode=inline&blockId=8no4s790ecd7ca84847e28b925c68fa521347)

Receipts to Apply (tender pop-up window)

Throughout the shift, each time a cashier invoices a counter sale or a repair order, a  **Receipts to Apply**  window will pop-up to record the tender type and amount.

Up to three different tenders can be entered for each payment (i.e. a customer pays partially by cash and partially by credit or check), as pictured in the example below.

 

![](https://desk.zoho.com/DocsDisplay?zgId=684055060&mode=inline&blockId=8no4sd05d7ed429664586b1cd1eb780331859)

 

On the main Cashier Shift screen, each tender receipt and payout is recorded under the  **Cash Drawer Transactions**  tab.

Receipts/payments from customers are listed in the  **Tender Receipts**  section at the top, while payouts (i.e. cash float at the start of the shift or money withdrawn by a manager for a bank deposit) are listed in the  **Cash Payouts**  section at the bottom.

![](https://desk.zoho.com/DocsDisplay?zgId=684055060&mode=inline&blockId=8no4s94e6b9154c134b5ebf1aae16969dc9aa)

 

#### Manually Open the Cash Drawer

To open the cash drawer manually, click  **Open Cash Drawer**  .

![](https://desk.zoho.com/DocsDisplay?zgId=684055060&mode=inline&blockId=8no4s9af93644649246e9afcf8d13f194c872)

#### End Shift

At the end of your day or shift, click on the  **Close Shift**  button.

![](https://desk.zoho.com/DocsDisplay?zgId=684055060&mode=inline&blockId=8no4sb6c84b4f35a044f98fa962d785d71ffb)

 

Count the cash in the drawer and enter the amount in the  **Cash Count**  field.  The  **Deposit Amount**  is the amount taken from the cash drawer to be deposited by a manager.  Click  **Close Shift**  to complete your shift.

![](https://desk.zoho.com/DocsDisplay?zgId=684055060&mode=inline&blockId=8no4s3939b04ac964402ba6b00936690850f5)

 

### Security Warning

Note:  When using the cash drawer on a PC for the first time, a Security Warning may pop-up, pictured below.  If you receive this warning while using the cash drawer system in EMDECS, put a check next to "I accept the risk and want to run the application" then click  **Run**  to proceed.

Note:  When using the cash drawer on a PC for the first time, a Security Warning may pop-up, pictured below.  If you receive this warning, put a check next to "I accept the risk and want to run the application" then click  **Run**  to proceed.

 

![](https://desk.zoho.com/DocsDisplay?zgId=684055060&mode=inline&blockId=8no4sfc6c75e8da70432c9aad258ad73ed10c)

 

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