---
title: EMDECS | BrightOrder Knowledge Base
description: Fleet Truck Maintenance & Tracking Software
---
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1. [BrightOrder Knowledge Base](https://knowledge.brightorder.com/)
2. [EMDECS](https://knowledge.brightorder.com/emdecs)
# EMDECS
Fleet Truck Maintenance & Tracking Software
## Getting Started
- [How to add Repair Locations and Warehouses](https://knowledge.brightorder.com/how-to-add-repair-locations-and-warehouses)
- [Standard Codes - Labor, Part, & Shop Supply Contracts](https://knowledge.brightorder.com/standard-codes-labor-part-shop-supply-contracts)
- [Override by Equipment Shift - setting specific rates by shift](https://knowledge.brightorder.com/override-by-equipment-shift-setting-specific-rates-by-shift)
- [User Manager: Creating New Users](https://knowledge.brightorder.com/user-manager-creating-a-new-user)
- [Text Message Notifications](https://knowledge.brightorder.com/text-message-notifications)
- [Corporate Default Screen in EMDECS](https://knowledge.brightorder.com/corporate-default-screen-in-emdecs)
- [Creating Multiple Invoice Copies](https://knowledge.brightorder.com/creating-multiple-invoice-copies)
- [Adding EMDECS to your Bookmarks](https://knowledge.brightorder.com/adding-emdecs-to-your-bookmarks)
- [Unit Status: How to set Unavailable statuses in EMDECS](https://knowledge.brightorder.com/unit-status-how-to-set-unavailable-statuses-in-emdecs)
- [How to set up Default and special purpose Labour Contracts](https://knowledge.brightorder.com/set-up-default-labour-contract)
- [How to add new Repair Locations](https://knowledge.brightorder.com/add-new-repair-location)
- [Service Manager: Create SRT Guides (Video)](https://knowledge.brightorder.com/service-manager-create-srt-guides-video)
- [VMRS Icon Manager: Create and Edit VMRS Repair Codes (Video)](https://knowledge.brightorder.com/vmrs-icon-manager-create-and-edit-vmrs-repair-codes-video)
- [Data Imports: Parts, Units, Customers, and Vendors (Video)](https://knowledge.brightorder.com/data-imports-parts-units-customers-and-vendors-video)
- [Tech RO: Technician Checklist](https://knowledge.brightorder.com/tech-ro-technician-checklist)
- [How to Add a Company Logo](https://knowledge.brightorder.com/how-to-add-a-company-logo)
- [How to Setup RO and Counter Sale Invoice Emails](https://knowledge.brightorder.com/how-to-setup-ro-and-counter-sale-invoice-emails)
- [Location Field](https://knowledge.brightorder.com/location-field)
- [Setup Financial Statements (Video)](https://knowledge.brightorder.com/setup-financial-statements-video)
- [How to Set Interest Rates](https://knowledge.brightorder.com/how-to-set-interest-rates)
- [How To Import Equipment Units](https://knowledge.brightorder.com/how-to-import-equipment-units)
- [How to Import Unit Readings](https://knowledge.brightorder.com/how-to-import-unit-readings)
- [Label Printer - QZ Tray](https://knowledge.brightorder.com/label-printer-qz-tray)
- [Assign Parts Contract to Customers](https://knowledge.brightorder.com/assign-parts-contract-to-customers)
- [Upload / Update Parts by Importing from a File](https://knowledge.brightorder.com/upload-/-update-parts-by-importing-from-a-file)
- [Assign Markup Groups to Parts](https://knowledge.brightorder.com/assign-markup-groups-to-parts)
- [Part Costing Methods](https://knowledge.brightorder.com/part-costing-methods)
- [Configure Part Markup and Pricing (Video)](https://knowledge.brightorder.com/configure-part-markup-and-pricing-video)
- [Creating and using Surcharges](https://knowledge.brightorder.com/creating-and-using-surcharges)
- [Tech RO: Technician Walkthrough (Video)](https://knowledge.brightorder.com/tech-ro-technician-walkthrough-video)
- [Create a New Repair Order as a Service Manager (Video)](https://knowledge.brightorder.com/create-a-new-repair-order-as-a-service-manager-video)
- [Overview of the Complete RO Screen (Video)](https://knowledge.brightorder.com/overview-of-the-complete-ro-screen-video)
- [Service Board Overview (Video)](https://knowledge.brightorder.com/service-board-overview-video)
- [Part Master Imports](https://knowledge.brightorder.com/part-master-imports)
- [Create Counter Sales (Video)](https://knowledge.brightorder.com/create-counter-sales-video)
- [Create a New Unit (Video)](https://knowledge.brightorder.com/create-a-new-unit-video)
- [Warranty Manager Setup and Processing Warranty Claims (Video)](https://knowledge.brightorder.com/warranty-manager-setup-and-processing-warranty-claims-video)
- [Cashier Manager Guide (Video)](https://knowledge.brightorder.com/cashier-manager-guide-video)
- [Cashier User Guide (Video)](https://knowledge.brightorder.com/cashier-user-guide-video)
- [Driver Defect Manager](https://knowledge.brightorder.com/driver-defect-manager)
- [How to create a Customer](https://knowledge.brightorder.com/how-to-create-a-customer)
- [How to create a Vendor](https://knowledge.brightorder.com/how-to-create-a-vendor)
See less ▼
## How-To Guides
- [Complete Repairs Using the EMDECS App (Video)](https://knowledge.brightorder.com/complete-repairs-using-the-emdecs-app-video)
- [Create Repair Campaigns (Video)](https://knowledge.brightorder.com/create-repair-campaigns-video)
- [Parent/Child Repair Orders (Video)](https://knowledge.brightorder.com/parent/child-repair-orders-video)
- [Create a Non-Repair Bill](https://knowledge.brightorder.com/create-a-non-repair-bill-video)
- [Tech RO - Complete PM Inspection Forms](https://knowledge.brightorder.com/tech-ro-complete-pm-inspection-forms)
- [How to Void a Sublet](https://knowledge.brightorder.com/how-to-void-a-sublet)
- [How to Void an RO](https://knowledge.brightorder.com/how-to-void-an-ro)
- [Sublets in EMDECS](https://knowledge.brightorder.com/sublets-in-emdecs)
- [Updating the Customer PO on a Repair Order Invoice](https://knowledge.brightorder.com/updating-the-cusotmer-po-on)
- [Backdating Readings](https://knowledge.brightorder.com/backdating-readings)
- [Split RO: Moving and Copying Labor to New or Existing Repair Orders](https://knowledge.brightorder.com/split-ro-moving-and-copying-labor-to-new-or-existing-repair-orders)
- [Add an Estimate to a Unit](https://knowledge.brightorder.com/add-an-estimate-to-a-unit)
- [Add Required Work to a Unit](https://knowledge.brightorder.com/add-required-work-to-a-unit)
- [Checking-In or Scheduling a vehicle to the Service Board](https://knowledge.brightorder.com/checking-in-or-scheduling-a-vehicle-to-the-service-board)
- [Parts : Convert Stock](https://knowledge.brightorder.com/parts-convert-stock)
- [Inventory Units of Measure (UOM)](https://knowledge.brightorder.com/inventory-units-of-measure-uom)
- [Part Purchase Orders: Spot Order, Receive Parts, and Invoicing](https://knowledge.brightorder.com/part-purchase-orders-spot-order-receive-parts-and-invoicing)
- [Part Master Overview in EMDECS (Video)](https://knowledge.brightorder.com/part-master-overview-video)
- [How to do an inventory adjustment](https://knowledge.brightorder.com/how-to-do-an-inventory-adjustment)
- [Part Promotional Pricing](https://knowledge.brightorder.com/part-promotional-pricing)
- [Change Costing Methods in Bulk](https://knowledge.brightorder.com/change-costing-methods-in-bulk)
- [Monitor and Update Standard Costs](https://knowledge.brightorder.com/monitor-and-update-standard-costs)
- [Change Retail Price Based on](https://knowledge.brightorder.com/change-retail-price-based-on)
- [Physical Count](https://knowledge.brightorder.com/physical-count)
- [Receive Parts](https://knowledge.brightorder.com/receive-parts)
- [Suggested Orders](https://knowledge.brightorder.com/suggested-orders)
- [Order Parts](https://knowledge.brightorder.com/order-parts)
- [Part Master Settings](https://knowledge.brightorder.com/part-master-settings)
- [Part Pricing](https://knowledge.brightorder.com/part-pricing)
- [Create a New Part](https://knowledge.brightorder.com/create-a-new-part)
- [How to Transfer Parts to Another Warehouse](https://knowledge.brightorder.com/how-to-transfer-parts-to-another-warehouse)
- [How to Receive Parts without a Purchase Order](https://knowledge.brightorder.com/how-to-receive-parts-without-a-purchase-order)
- [Warehouse Manager](https://knowledge.brightorder.com/warehouse-manager)
- [Tire Module](https://knowledge.brightorder.com/tire-module)
- [Core Parts](https://knowledge.brightorder.com/core-parts)
- [Partial Receivings](https://knowledge.brightorder.com/partial-receivings-1)
- [How to assign Barcodes to Parts](https://knowledge.brightorder.com/how-to-assign-barcodes-to-parts)
- [Auto-Replenishment](https://knowledge.brightorder.com/auto-replenishment)
- [Part Serialization & Using Serialized Parts on Purchase Orders or Counter Sales](https://knowledge.brightorder.com/part-serialization-using-serialized-parts-on-purchase-orders-or-counter-sales)
- [Inventory Audit](https://knowledge.brightorder.com/inventory-audit)
- [Change Retail Prices in Bulk](https://knowledge.brightorder.com/change-retail-prices-in-bulk)
- [Price Overrides and Setting a Specific Part Price](https://knowledge.brightorder.com/price-overrides-and-setting-a-specific-part-price)
- [Part Locations: How to Add/Edit or Remove within EMDECS](https://knowledge.brightorder.com/part-locations-how-to-add/edit-or-remove-within-emdecs)
- [Core Credits: Processing Claims towards Vendors in EMDECS](https://knowledge.brightorder.com/core-credits-processing-claims-towards-vendors-in-emdecs)
- [How to Supersede Parts](https://knowledge.brightorder.com/how-to-supersede-parts)
- [Auto Replenish Feature](https://knowledge.brightorder.com/auto-replenish-feature)
- [Inventory Adjustment](https://knowledge.brightorder.com/inventory-adjustment)
- [Linking Parts to a Repair Order](https://knowledge.brightorder.com/linking-parts-to-ro)
- [How to use GL Account History](https://knowledge.brightorder.com/how-to-use-gl-account-history)
- [Add a New Accounting Period for a New Year](https://knowledge.brightorder.com/add-a-new-accounting-period-for-a-new-year)
- [Bank Reconciliation (Video)](https://knowledge.brightorder.com/bank-reconciliation-video)
- [Year End: Add Year End Journal Entries and Close a Year (Video)](https://knowledge.brightorder.com/year-end-add-year-end-journal-entries-and-close-a-year-video)
- [How to Delete a Repair Order Invoice when the Transaction has been Journalized](https://knowledge.brightorder.com/how-to-delete-a-repair-order-invoice-when-the-transaction-has-been-journalized)
- [Month End: Add Manual Journal Entries and Close Periods (Video)](https://knowledge.brightorder.com/month-end-add-manual-journal-entries-and-close-periods-video)
- [Generate and Export System Journals (Video)](https://knowledge.brightorder.com/generate-and-export-system-journals-video)
- [AR Manager: Manage Accounts Receivable and Receive Customer Payments (Video)](https://knowledge.brightorder.com/ar-manager-manage-accounts-receivable-and-receive-customer-payments-video)
- [AP Manager: Manage Accounts Payable and Vendor Payments (Video)](https://knowledge.brightorder.com/ap-manager-manage-accounts-payable-and-vendor-payments-video)
- [Financial Manager -\> Month End Function](https://knowledge.brightorder.com/financial-manager-month-end-function)
- [Preventative Maintenance Schedules in the Unit Master](https://knowledge.brightorder.com/preventative-maintenance-schedules-in-the-unit-master)
- [Unit Specifications](https://knowledge.brightorder.com/unit-specifications)
- [Managing Unit Readings](https://knowledge.brightorder.com/managing-unit-readings)
- [Editing Unit Information](https://knowledge.brightorder.com/editing-unit-information)
- [How to Add New Unit Makes and Models](https://knowledge.brightorder.com/how-to-add-new-unit-makes-and-models)
- [How to Transfer a Unit](https://knowledge.brightorder.com/how-to-transfer-a-unit)
- [How to Reset A Unit's Reading Meter](https://knowledge.brightorder.com/how-to-reset-a-units-reading-meter)
- [PM Inspection Manager](https://knowledge.brightorder.com/pm-inspection-manager)
- [Dispatch Manager](https://knowledge.brightorder.com/dispatch-manager)
- [PM Service Due](https://knowledge.brightorder.com/pm-service-due)
- [Driver Defect Portal: Driver User Tutorial (Video)](https://knowledge.brightorder.com/driver-defect-portal-driver-user-tutorial-video)
- [PM Inspection Forms (Video)](https://knowledge.brightorder.com/pm-inspection-forms-video)
- [PM Schedule Setup (Video)](https://knowledge.brightorder.com/pm-schedule-setup-video)
- [Equipment Sale Alternatives in EMDECS](https://knowledge.brightorder.com/equipment-sale-alternatives-in-kona)
- [Fixed PM Usage](https://knowledge.brightorder.com/fixed-pm-usage)
- [How to Create a Counter Sale in EMDECS](https://knowledge.brightorder.com/how-to-create-a-counter-sale-in-emdecs)
- [Counter Sales and Back Orders](https://knowledge.brightorder.com/counter-sales-and-back-orders)
- [Counter Sale Returns](https://knowledge.brightorder.com/counter-sale-returns)
- [How to create SRTs](https://knowledge.brightorder.com/how-to-create-srts)
- [How to edit Tech Time Stamps](https://knowledge.brightorder.com/how-to-edit-tech-time-stamps)
- [Circle Check Manager: How to Create and Perform Circle Checks in EMDECS](https://knowledge.brightorder.com/circle-check-manager-how-to-create-and-perform-circle-checks-in-emdecs)
- [Purchase History: Screen Explained](https://knowledge.brightorder.com/purchase-history-screen-explained)
- [Repair Estimate : History Screen Explained](https://knowledge.brightorder.com/repair-estimate-history-screen-explained)
- [Part Usage History: Explained](https://knowledge.brightorder.com/part-usage-history-explained)
- [Labour : History Screen Explained](https://knowledge.brightorder.com/labour-history-screen-explained)
- [Repair Order History: Explained](https://knowledge.brightorder.com/repair-order-history-explained)
- [How to Schedule a Report](https://knowledge.brightorder.com/how-to-schedule-a-report)
- [Reports: Shop Management-\> Unit Reading](https://knowledge.brightorder.com/reports-shop-management-unit-reading)
- [How to use the AR Manager Screen](https://knowledge.brightorder.com/how-to-use-the-ar-manager-screen)
- [Using Vendor Barcodes (UPC Codes) to add Parts to ROs](https://knowledge.brightorder.com/using-vendor-barcodes-upc-codes-to-add-parts-to-ros)
- [How to Access Completed DVIR](https://knowledge.brightorder.com/how-to-access-dvir)
- [Rental Manager](https://knowledge.brightorder.com/rental-manager)
- [DVSA - Earned Recognition](https://knowledge.brightorder.com/dvsa-earned-recognition)
- [Customer Access Portal - Customer Side](https://knowledge.brightorder.com/customer-access-portal-customer-side)
- [Customer Access Portal - Shop Side (Booking Requests and Estimate Disputes)](https://knowledge.brightorder.com/customer-access-portal-shop-side-booking-requests-and-estimate-disputes)
- [Technician Proficiency Administration and Reporting](https://knowledge.brightorder.com/technician-proficiency-administration-and-reporting)
- [How to set up Customer Alerts](https://knowledge.brightorder.com/customer-alerts)
See less ▼
## Troubleshooting
- [EMDECS System Status: Check the Current System Status and Subscribe to Updates](https://knowledge.brightorder.com/emdecs-system-status-check-the-current-system-status-and-subscribe-to-updates)
- [How to clear your cache and cookies in multiple browsers](https://knowledge.brightorder.com/how-to-clear-your-cache-and-cookies-in-multiple-browsers)
- [How to Fix Tech RO Login Errors](https://knowledge.brightorder.com/how-to-fix-tech-ro-login-errors)
- [Hand-Held Barcode Scanner Support](https://knowledge.brightorder.com/hand-held-barcode-scanner-support)
- [How to Fix "Employee is Inactive" Error When Adding Parts to a Repair Order](https://knowledge.brightorder.com/how-to-fix-employee-is-inactive-error-when-adding-parts-to-a-repair-order)
## Account & User Management
- [How to Create Users](https://knowledge.brightorder.com/administration-how-to-create-users)
- [User Defaults](https://knowledge.brightorder.com/user-defaults)
- [How to reset your password](https://knowledge.brightorder.com/password-reset)
- [Managing Roles, Users, and Employees](https://knowledge.brightorder.com/managing-roles-users-and-employees)
## Integrations
- [EMDECS McLeod Integration](https://knowledge.brightorder.com/emdecs-mcleod-integration)
- [EMDECS Integration List](https://knowledge.brightorder.com/emdecs-integration-list)
- [McLeod - EMDECS Configuration Tool](https://knowledge.brightorder.com/mcleod-emdecs-configuration-tool)
## Release Notes
- [Release Notes for October 2026 EMDECS KONA Update](https://knowledge.brightorder.com/release-notes-for-october-2026-emdecs-kona-update)
- [Release Notes for July 2026 EMDECS KONA Update](https://knowledge.brightorder.com/release-notes-for-july-2026-emdecs-kona-update)
- [Release Notes for May 2026 EMDECS KONA Update.](https://knowledge.brightorder.com/may-2026-release-notes)
- [Release Notes for April 2026 EMDECS KONA Update.](https://knowledge.brightorder.com/april-2026-release-notes)
- [Release Notes for February 2026 EMDECS KONA Update.](https://knowledge.brightorder.com/february-2026-release)
- [Release Notes for December 2025 EMDECS KONA Update.](https://knowledge.brightorder.com/december-release-2025)
- [Release Notes for November 2025 EMDECS KONA Update.](https://knowledge.brightorder.com/november-release-2025)
- [Release Notes for October 2025 EMDECS KONA Update.](https://knowledge.brightorder.com/october-release-2025)
- [Release Notes for September 2025 KONA Update.](https://knowledge.brightorder.com/release-notes-for-september-2025-kona-update-0)
- [Release Notes for July 2025 KONA Update.](https://knowledge.brightorder.com/release-notes-for-july-2025-kona-update)
- [Release Notes for June 2025 KONA Update.](https://knowledge.brightorder.com/release-notes-for-june-2025-kona-update)
- [Release Notes for May 2025 KONA Update.](https://knowledge.brightorder.com/release-notes-for-may-2025-kona-update)
- [Release Notes for April 2025 KONA Update.](https://knowledge.brightorder.com/release-notes-for-april-2025-kona-update)
- [Release notes for March 2025 KONA Update](https://knowledge.brightorder.com/release-notes-for-march-2025-kona-update)
- [Release notes for the February 2025 Update](https://knowledge.brightorder.com/release-notes-for-the-february-2025-kona-update)
- [Release Notes for the EMDECS January 2025 Update](https://knowledge.brightorder.com/january2025releasenotes)
- [Release Notes for the EMDECS November 2024 Update](https://knowledge.brightorder.com/release-notes-for-the-emdecs-november-2024-update)
- [Release Notes for the EMDECS October 2024 Update](https://knowledge.brightorder.com/release-notes-for-the-emdecs-october-2024-update)
- [Release Notes for the EMDECS September 2024 Update](https://knowledge.brightorder.com/release-notes-for-the-emdecs-september-2024-update)
- [Release Notes for the EMDECS July 2024 Update](https://knowledge.brightorder.com/release-notes-for-the-emdecs-july-2024-update)
- [Release Notes for the EMDECS June 2024 Update](https://knowledge.brightorder.com/release-notes-for-the-emdecs-june-2024-update)
- [Release Notes for the EMDECS May 2024 Update](https://knowledge.brightorder.com/release-notes-may24-update)
- [Release Notes for the EMDECS February 2024 Update](https://knowledge.brightorder.com/system-update-feb2024-release)
- [Release Notes for the EMDECS January 2024 Update](https://knowledge.brightorder.com/emdecs-january-2024-system-update)
See less ▼
- [EMDECS](https://knowledge.brightorder.com/emdecs#main-content)
- [Getting Started](https://knowledge.brightorder.com/emdecs#getting-started)
- [How-To Guides](https://knowledge.brightorder.com/emdecs#how-to-guides)
- [Troubleshooting](https://knowledge.brightorder.com/emdecs#troubleshooting)
- [Account & User Management](https://knowledge.brightorder.com/emdecs#account-user-management)
- [Integrations](https://knowledge.brightorder.com/emdecs#integrations)
- [Release Notes](https://knowledge.brightorder.com/emdecs#release-notes)
- [emdecs one](https://knowledge.brightorder.com/emdecs-one#main-content)
- [Maintenance](https://knowledge.brightorder.com/emdecs-one#maintenance)
- [emdecs one ELD](https://knowledge.brightorder.com/emdecs-one-eld#main-content)
- [Troubleshooting](https://knowledge.brightorder.com/emdecs-one-eld#troubleshooting)
- [How-To Guides](https://knowledge.brightorder.com/emdecs-one-eld#how-to-guides)
- [Getting Started](https://knowledge.brightorder.com/emdecs-one-eld#getting-started)
- [Account & User Management](https://knowledge.brightorder.com/emdecs-one-eld#account-user-management)
- [Tracking](https://knowledge.brightorder.com/tracking#main-content)
- [Getting Started](https://knowledge.brightorder.com/tracking#getting-started)
- [Troubleshooting](https://knowledge.brightorder.com/tracking#troubleshooting)
- [How-To Guides](https://knowledge.brightorder.com/tracking#how-to-guides)
- [Account & User Management](https://knowledge.brightorder.com/tracking#account-user-management)
- [Integrations](https://knowledge.brightorder.com/tracking#integrations)
- [ELD](https://knowledge.brightorder.com/eld#main-content)
- [Release Notes](https://knowledge.brightorder.com/eld#release-notes)
- [Legacy Device Troubleshooting](https://knowledge.brightorder.com/eld#legacy-device-troubleshooting)
- [How-To Guides (Legacy Devices)](https://knowledge.brightorder.com/eld#how-to-guides-legacy-devices)
- [Dashcam](https://knowledge.brightorder.com/dashcam#main-content)
- [How-To Guides](https://knowledge.brightorder.com/dashcam#how-to-guides)
- [General](https://knowledge.brightorder.com/general#main-content)
- [Contact Us](https://knowledge.brightorder.com/general#contact-us)
- [Getting started](https://knowledge.brightorder.com/getting-started)
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