---
title: "Core Credits: Processing Claims towards Vendors in EMDECS"
description: This article will detail how to create an XLS document to submit Core Claims to vendors within EMDECS using the Core Manager screen.
---
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# Core Credits: Processing Claims towards Vendors in EMDECS
## This article will detail how to create an XLS document to submit Core Claims to vendors within EMDECS using the Core Manager screen.
### Video Walkthrough
### Creating a Core Return
To begin a Core Return, create an RO and add the desired part. When adding a core by itself, there will be a checkbox that allows you to mark the part as a Core Return. The Issue button changes to reflect this as well.
**Complete RO**
### Processing the Core Return
### Create Claim Export File
After processing the claim towards your customer, go to **Parts-\> Cores** in order to create the claim towards your vendor.
Select the vendor from the list on the left-hand side. Only vendors with active core claims will appear here. Once the information populates, click **Create Claim**. A pop-up will display all cores within the claim, select Export Claim File. The system will ask for a reference number before completing this action.
EMDECS will then render an XLS document for the Core Claim, which will appear in the downloads file of your browser.
### Create Vendor Credit
When processing the credit, please be careful of which claim you select. Your vendor may appear more than once on this page, and it is the Reference number that will let you know which claim is which.
Enter the **Recovered Amount** and select the checkbox for "Request Depot to Return Parts". When ready, click on **Process Credit.**
### Claim History
All claims can be viewed on the History tab. This is a data only page and does not contain any hyperlinks
#### Claim Vendor Return
The system does not differentiate Clean vs Dirty when looking at the On-Hands for Cores, therefore your inventory will not update in EMDECS without performing a Return towards the Vendor after processing the Core Claim.
Create a **Quick Receiving** under **Parts-\> Receive Parts-\> Things to Do**
When a Core Part is entered into the Part# Fieldthe **Core Return checkbox** will appear. Enter the qty and press **Add Part**. The system will automatically turn it into a negative amount when adding it to the Receiving
If done, press **Receive Parts**.
The Dirty Cores will now be removed from Inventory, keeping the amount of Clean cores accurate.
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