Add a Labor Contract
To add a labor contract go to Administration > Standard Codes
In the Standard Codes screen go to Customer > Labor Contract
To add a new Labor Contract click on + Add
Labor Contract Wizard
Contract Info
Input a Code and Description for the Labor Contract
Note: One labor contract must be set as the Default Labor Contract so EMDECS knows which labor rate to charge customers without a labor contract assigned to them
- The Active checkbox should be checked as long as the contract is still in use. Unchecking Active will disable the contract
- The Default check box can be checked if this contract should be the default labour contract
- The Notes field is optional
Click Next to move on to Contract Rate
Contract Rate
Input the Hourly Rate and Sublet Markup % if applicable.
- The Hourly Rate is the amount to be charged for every charge hour inputted on a labor line in an RO
- The total charge is automatically calculated using the contract rate when the charge hours column is filled in for added labor on a RO
- If your shop does sublet repairs and applies a markup to sublet labor fill in the Sublet Markup % field
Click Next to move on to Override by Facility. If you do not need to input any overrides you can click Save/Exit now to finish creating the Labor contract.
Override by Facility
Labor contracts can also be configured with different rates for different shop locations/facilities.
- For example, a shop facility in another state or province (or in an urban area versus a rural area) may have higher costs and require a higher hourly rate.
Creating overrides is optional but to create an override by facility click + Add Labor Rate
A line will appear where you can choose the Location and input an Hourly Rate and Effective Date
- Check or uncheck the Active checkbox to enable or disable the override
Click Next to move on to Override by Equipment Shift. If you do not need to input any more overrides you can click Save/Exit now to finish creating the Labor contract.
Override by Equipment Shift
To add an Equipment Shift override click + Add
In the pop-up select a Location and Equipment Shift
- Click + Add New/Manage to create a new Equipment Shift or to edit existing ones
- Check or uncheck the Active checkbox to enable or disable the override
Click Save/Exit when you are finished adding Equipment Shift overrides
Click Save/Exit to finish creating the Labor contract
Assigning a Labor Contract to a Customer
Note: If a customer does not have a labor contract assigned to them then the default labor contract rates will apply
Go to Administration > Customer and select the customer you'd like to assign a contract to
Under the Details tab on the right-hand side there is a section called Contracts
Click on the labor field to select a Labor Contract for the customer
Click on + Add to create a new labor contract. This will take you to the Labor Contract Wizard
If you select a labor contract an Edit button will appear which will allow you to edit the selected labor contract
Click Save/Exit then OK to save your changes and assign the labor contract to the customer
Here is an example of an RO for LC Bus Company which we assigned the STD2 Labor Contract to.
As you can see the Hourly charge shows a rate of $60 which was determined by the STD2 contract.
The total charge is automatically calculated using the contract rate when the charge hours column is filled in for added labor on a RO.
Add a Parts Contract
For more information on Part Markups and Pricing click here.
To add a parts contract go to Administration > Standard Codes
In the Standard Codes screen go to Customer > Parts Contract
To add a new Labor Contract click on + Add
Parts Contract Wizard
Contract Info
Input a Code and Description for the Parts Contract
Note: One parts contract must be set as the Default Parts Contract so EMDECS knows which rate to charge customers without a parts contract assigned to them
- The Active checkbox should be checked as long as the contract is still in use. Unchecking Active will disable the contract
- The Default check box can be checked if this contract should be the default parts contract
- The Notes field is optional
Click Next to move on to Markup
Markup
The following markup fields are available:
Markup %: Enter a percentage to markup parts based on your default costing method (Average, Standard, Last, Landed, or Average Landed)
Discount %: Leave this field blank unless you want to maintain retail prices for all of your parts.
If you enter a value here, the sale price of parts will be based on each part's retail price instead of purchase cost history.
- To sell parts at a fixed retail price, enter a percentage to discount off the retail price
- Enter 0% to sell at the retail price without a discount
- To sell parts with a retail price markup, enter 0% in the field and then refer to the section titled Change Retail Prices in Bulk section for instructions on how to set retail markup percentages for parts in bulk.
Core Markup %: Enter a percentage if cores should be marked up differently from other parts. Leave this field blank for core markups to be the same as non-core parts
Core Discount %: Only applicable when using the Discount % option above. Enter a percentage if cores should be discounted at a different rate. Leave the field blank if cores should be sold at the same discount rate as non-core parts
Sublet %: Enter a percentage to markup the cost of sublet parts. This field is optional.
Note: You can only enter Markup percentages OR Discount percentages, not both
Click Next to move on to Markup by Cost Range. If you do not need to input any overrides you can click Save/Exit now to finish creating the parts contract.
Markup by Cost Range
The Markup by Cost Range step is optional and only applicable when you want to have different markup rates based on the cost of the part.
For example, you might want a 50% markup on any parts that cost less than $10 while having a 35% markup on all other parts.
Note: Markup by Cost Range cannot be used with a discount contract
With multiple cost range markups entered, you have the flexibility to vary your markup rates for different part cost ranges, as pictured in the example below.
To add cost range markups, click + Add Markup
- In the Include Up To field enter the cost of the parts to be included in the Markup %
- In the Markup % enter the markup percentage for parts within the cost range
- In the Core markup % enter the core markup percentage if your markup should be different than the Markup % for core parts
Click Next to move on to Markup by Markup Code. If you do not need to input any more overrides you can click Save/Exit now to finish creating the parts contract.
Markup by Markup Code
The Markup By Markup Code screen is optional and only applicable when you need to price or markup groups of parts differently from other parts in EMDECS.
For example, if you need to sell oil filters with a different markup percentage from other parts, this can be accomplished by creating a markup code.
To set up a Markup by Markup Code click + Add
- In the Location field type in the location name and select it or click on the magnifying glass to select a location
- In the Markup Code field choose a code from the drop-down list
- The Effective Date and Termination Date are optional
- Check or uncheck the Active checkbox to enable or disable the override
Add Markup Codes and Rates
If you have not created any markup codes in your system the Markup Code drop-down list will be blank.
Click + Add New / Manage to create a new markup code
Each markup code can have multiple markup groups with different rates.
Click Add Markup Code
In the pop-up enter the Code and Description then click OK
- Check or uncheck the Active checkbox to enable or disable the Markup Code
Make sure you select the correct Markup Code at the top then click + Add Rate
Choose a Markup Group and enter the Markup % or Discount %.
The Core Markup/Discount % fields should be left blank unless you want to markup or discount core parts at a different rate
- Check or uncheck the Active checkbox to enable or disable the Markup Code Rate
- Additional rates for the came Markup code can be added by clicking + Add Rate again
Click OK to save the entered rates
In the example below you can see we added a Markup Code called Oil Markup. The Oil Markup Code has 2 rates; Conventional with 15% markup and Synthetic with 20% markup.
If you are finished adding Markup Codes and Rates click Close
After adding all your Markup Code Assignments you are finished with the Parts Contract and you can click Save/Exit
Assign Markup Groups to Parts
In order for the Markup Codes and Rates to take effect the parts must be assigned to the correct Markup Group
Navigate to Parts > Part Master
In the Part Settings tab you can add a Markup Group from the drop-down list
Assigning a Parts Contract to a Customer
Note: If a customer does not have a Parts contract assigned to them then the Default Parts contract rates will apply
Go to Administration > Customer and select the customer you'd like to assign a contract to
Under the Details tab on the right-hand side there is a section called Contracts
Click on the Parts field to select a Parts Contract for the customer
Click on + Add to create a new parts contract. This will take you to the Parts Contract Wizard
If you select a parts contract an Edit button will appear which will allow you to edit the selected Parts Contract
Click Save/Exit then OK to save your changes and assign the Parts contract to the customer
Here is an example of an RO for LC Bus Company which we assigned the STD2 Parts Contract to.
As you can see the Unit Cost is $2.00 and a Unit Charge is $2.40
The charge shows a 20% markup of $0.40 which was determined by the STD2 contract.
Add a Shop Supply Contract
To add a Shop Supply contract go to Administration > Standard Codes
In the Standard Codes screen go to Customer > Shop Supply Contract
To add a new Shop Supply Contract click on + Add
Shop Supply Contract Wizard
Contract Info
Input a Code and Description for the Shop Supply Contract
Note: One Shop Supply Contract must be set as the Default Shop Supply Contract so EMDECS knows which rate to charge customers without a Shop Supply contract assigned to them
- The Active checkbox should be checked as long as the contract is still in use. Unchecking Active will disable the contract
- The Default check box can be checked if this contract should be the default Shop Supply contract
- The Notes field is optional
Click Next to move on to Contract Rate
Contract Rate
Select if you'd like the contract to be Based on Parts, Labor or Parts & Labor
- The Up to Amount field is optional but you can enter a value here to show the max amount you can charge for Shop Supplies
- The Default Percent field is the percentage of the total amount of Parts and/or Labor you will charge for Shop Supplies. This field is mandatory.
Click Next to move on to Non-chargeable Taxes. If you do not need to input any overrides you can click Save/Exit now to finish creating the Shop Supply contract.
Non-chargeable Taxes
If your shop supply fee is non-taxable, click + Add Tax to add any taxes that should not be applied to the shop supply fee.
A new line will appear where you can choose the Tax Code and Effective Date.
Check or uncheck the Active checkbox to enable or disable the Non-chargeable Taxes
Click Next to move on to Override by location. If you do not need to input any more overrides you can click Save/Exit now to finish creating the Shop Supply contract.
Override by location
To add a location override click +Add Location
- Select a Location from the drop-down list
- Select if you'd like the location override to be Based on Parts, Labor or Parts & Labor
- The Effective Date and Termination Date are optional
Click Save/Exit to save the location details
Click + Add Percent to add the shop supply percentage for the location override
In the pop-up input the Up to Amount and Percent then click Save/Exit
Click Save/Exit to finish creating the Shop Supply Contract
Assigning a Shop Supply Contract to a Customer
Go to Administration > Customer and select the customer you'd like to assign a contract to
Under the Details tab on the right-hand side there is a section called Contracts
Click on the Supply field to select a Shop Supply Contract for the customer
Click on + Add to create a new Shop Supply contract. This will take you to the Shop Supply Contract Wizard
If you select a Shop Supply contract an Edit button will appear which will allow you to edit the selected Shop Supply contract
Click Save/Exit then OK to save your changes and assign the Shop Supply contract to the customer
Here is an example of an RO for LC Bus Company which we assigned the STD2 Shop Supply Contract to.
As you can see the Total Charge is $200 and the Shop Charge is $10
This is determined by our Shop Supply Contract which is 5%
(5% of $200 = $10)