---
title: How to reset your password
description: This article will assist in resetting your password or, as an Admin, you can reset the passwords of others to regain access to EMDECS.
---

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# How to reset your password

## This article will assist in resetting your password or, as an Admin, you can reset the passwords of others to regain access to EMDECS.

 

Users are able to reset their own passwords without relying on a password reset email that may be caught by spam or content filters. 

#### If you know your current Password

In the right-hand corner of any screen in EMDECS, you will find the Preferences button

![](https://knowledge.brightorder.com/hs-fs/hubfs/image-png-Jul-25-2025-10-47-14-5882-AM.png?width=670&height=319&name=image-png-Jul-25-2025-10-47-14-5882-AM.png)

 

This will open a pop-up, allowing you to enter the **current password**, a **new one**, and **confirm** it

![](https://help.fleetsquared.com/galleryDocuments/edbsn9a96b03784574f81c11d86f90ef1ae7ffd45643dd4bc43ea9996cf2aaca2af3854d5f64c5a3c8d4fbba13e34437d25f9?inline=true)

 

You can also update your contact information here for your employer. 

 

#### If you do not recall your Password

You can go to **Administration-\> User Accounts-\> User Manager-\> Select User -\> Edit** and either **Reset** or **Expire** the password

 

![](https://help.fleetsquared.com/galleryDocuments/edbsn10e1f24fb873bb0590e129b4157362d60053e39f7c2f2c880c2bb0a953730801be2ff74d7c54184ebc10c9a25da6681a?inline=true)

  

**Resetting the Password**

 

This will only ask you for the **new password** and to **confirm** it

![](https://help.fleetsquared.com/galleryDocuments/edbsn5547ca0939dd517788e7e9c451fb06934b5faa0acb805b6d1cf37f21466a5a6cb0f3551b8c4b9ef5697da4961cce5912?inline=true)

 

 

**Expiring the Password** 

 

If you select **Expire Password Now**, it will force the User to create a new password the next time they sign in. The **Password Expiry** will update to show the **Date and Time** after this has been selected

 

![](https://help.fleetsquared.com/galleryDocuments/edbsn6119b2b4ee1ab89168bd225d76e46004ea2e333bb54c1ac0f3f2cb40ecf2ac20efae40df0ffbab97c4a646a56a748b16?inline=true)

  

### Administrative Users-\> Resetting the Password for Others

Administrative Users are able to use the **User Manager** to reset other Users' passwords as well; due to this, please *verify the username* that you are affecting.

 

 **Administration-\> User Manager-\> Select User -\> Edit** and **Reset** the password

 

![](https://help.fleetsquared.com/galleryDocuments/edbsn10e1f24fb873bb0590e129b4157362d60053e39f7c2f2c880c2bb0a953730801be2ff74d7c54184ebc10c9a25da6681a?inline=true)

  

      

As shown below, the logged-in User is **Lita**, however, they are going to change the password for **Alex**.

 

![](https://help.fleetsquared.com/galleryDocuments/edbsn10e1f24fb873bb0590e129b4157362d6fc1277afc8c17fd7e7e8fa2e14c81edafe3c0e6c6982f1d8ca578897d5a91292?inline=true)

 

 

 

 

 

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